Mta customer service hours

Last UpdatedMarch 5, 2024

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New York City Transit’s Customer Service Center. - 11:30 a. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410 Customer Service representatives are available to assist you with information about CTtransit's services, to take your comments about the bus service and to assist you with lost and found items. Ensure internal and external customer focus. 99 a month, perfect for households that only use the internet lightly. The LIRR platforms are at the lower level of the new station. 7433, between the following hours: Monday through Friday: 5:30 a. Ogden Transit Center - Lost May 1, 2018 · If you wish to call the MTA about the New York Subway or any other New York Transit system governed by the MTA, the phone numbers are as follows: Contact the MTA Customer Service Line. Apr 29, 2024 · Group Station Managers Office Hours to Begin in May. – 4:30 p. , Ste 189 LA, CA 90008 Tuesday-Saturday 10am-6pm photo booth available: East Los Angeles May 29, 2024 · New Dorp at Hylan Blvd & Tysens Lane. Customer Service Office Locations and Hours. 25th Street Tacoma, WA Open 7 a. Phone: (415) 646-2224; TTY (415) 701-4730. Application Period: 06/01/2024 - 06/30/2024. Work-Related After Hours Service. 1 877 690-5116 or 212-878-7000. - 4:00 p. , Monday through Friday. Say “Group Travel” for Group Travel and Getaways. See hours, transit connections, and timetables for Metro-North Railroad’s Grand Central Terminal. E 180 St . Be sure to allow enough time to safely get downstairs and to your track. com or call 1-844-826-8400. cacdhh. Saturday and Sunday: 7:00 a. WITT Hours of Operation Sunday to Saturday (7 days a week): 7:45 a. By Phone. Available 24 hours. If you don't get through, call back later. Transit Services Bus Schedules, Trolley, Rapid, Access, Transit Parking. 1 p. The Customer Service Center is open for limited services, including: Residential Parking Permit Sales. Online gaming, social media, and video streaming are all within reach of residents of Palmer, Alaska, with internet from MTA Solutions. If you have a problem with a MetroCard, you can file an online claim for these issues: Balance Protection Claim. To speak with a customer service representative call 704. What can we help you with?*. — Those who qualify for reduced-fare MetroCards can now apply in-person at an MTA customer service center and receive a MetroCard the same day, the agency announced Back to Contact Us. . Text 612-444-1161 | Text for Transit Information: Text your general transit questions or trip planning requests to 612-444-1161, and a transit expert will get back to you with answers. $103,682. 422. , Long Island City, NY. Apr 11, 2018 · Hearing impaired customers should use their preferred relay service provider or the free 711 service relay to reach 511. Contact Customer Service using the customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. Hours. RTC Application Submissions. Say “Lost & Found” for Lost & Found. WINNpass Program and Winnipeg Transit Customer Service Centre Main Floor – 510 Main Street Monday – Friday (8:30 a. Weekends and holidays: 9:30 a. New York City Transit Customer Service. to 5:30 a. Customer Service Center Hours Associate Transit Customer Service Specialist, Exam No. Weekends: Closed 6 days ago · Bremerton Customer Service Office Location: 10 Washington Avenue Bremerton, WA 98337 (in the Bremerton Transportation Center building) Phone Numbers: Local: (360) 377-BUSS (2877) From Poulsbo: (360) 697-2877 Long Distance: 1-800-501-7433 FAX: (360) 475-0823 E-mail: kitsapride@kitsaptransit. Grand Central is served by the subway lines. Broad Street . 9 a. If you do need help or are having trouble filing a claim online, you can visit the Customer Service Center. (800) 772-2287 TTY for the hearing impaired. Leads, manages, coaches, and develops staff. For EPA Section 608 Refrigerant Handling Certified employee verification, please call (718) 613-0461/0484. The customer service center is open 8 am to 8 pm Monday - Friday, and 8 am to 5 pm Saturday - Sunday. For help with E-ZPass, visit www. Check on the status of a MetroCard claim previously submitted. 767. 250 Strasburg Rd. Contact Customer Service by Mail Pierce Transit Attn: Customer Service 3701 96th St. We recently upgraded the customer experience at our Customer Service Center, located at 3 Stone Street in Lower Manhattan, New York City. You can also reach us via email at main@soundtransit. Call Customer Service at 360-786-1881. For more urgent requests, please call us at 888-889-6368; TTY Relay 711. Twelve additional centers will be opening over the course of this year in all five The New York City Transit Customer Service Center is located in Lower Manhattan, but we're here to help you via our web tools and over the phone at 511 as well. Saturday: 8 a. ( Financial District area) Bowling Green. Listen Now Previous Next Take our Regional Ridership Survey for a chance to receive a Free Two-Punch Ridership Pass. May 22, 2024 · Customer Service Promise The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services. You can call OMNY customer service directly at 877-789-6669. ) Osborne Street Customer Service Centre B-414 Osborne Street Monday – Friday (8:30 a. Staff is available through the automated phone system during business hours. Call after 5 p. Feb 8, 2023 · The MTA and Transport Workers Union (TWU) Local 100 announced the Customer Service Centers in December. Maryland Transit Administration 6 St. Metropolitan Transportation Authority. Customer Service . Customer Service: (810) 767-0100 Monday-Friday 8:00 a. If you do need help or are having trouble filing a claim Call our 100% local (and awesome!) support team 24/7/365: (907)745-6821. Special Working Conditions: Associate Transit Customer Service Specialists may be required to work various shifts, including nights, Saturdays, Sundays and holidays. To request delay verification, complete this form with the Customer Service. Follow the prompts to connect with the department or person able to handle your inquiry. Whitehall Street-South Ferry . The large print edition of the Subway Map can be picked up at the Customer Service Center at 3 Stone Street in Manhattan or mailed to you by dialing 511, or by submitting a request. 100 Leibert Road Hartford, CT 06120 Apr. Chat with us: Use the TrainTime app. See hours, transit connections, and timetables for Metro-North Railroad’s Harlem-125 Street station. Customer Service Centers will be staffed by station agents as part of the enhanced role and located within the physical premises of subway stations, either through new build-out spaces or repurposed station booths. to 5 p. tollsbymailny. LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. 561-841-4BUS (4287) Customer service hours of operation: Monday to Friday: 8:30 a. Hartford Area. You may also find the answer to your question in our frequently asked questions. Talk to someone about a new or existing account: (907)745-3211. Call our Travel Information numbers. Nov 9, 2023 · E-ZPass Customer Service Center: 800-333-8655 (800-333-TOLL) Tolls by Mail Customer Service Center: 844-TBM-8400 (844-826-8400) MTA and Other General Numbers. 10 a. 2877 or 360. 11 South Van Ness Avenue. Please visit our Lost & Found step-by to retrieve your lost item(s). 376. 5 million miles in 2023. Nov 9, 2023 · Dial 511 Or 718-217-LIRR (718-217-5477) Say "Long Island Rail Road". Name: * First May 30, 2024 · Ticket Office Hours: 390 7th Ave. From other area codes, call 718-393-4999. For help with Tolls by Mail, visit www. Learn about other ways to contact the MTA. and Saturday 8 a. If you would like to schedule a Dial-a-Ride, route deviation, flag stop, or need any immediate assistance please contact customer service at 800-374-3747 or 360-427-5033. See Long Island Rail Road timetables. Palm Tran Public Transportation . You can also visit a Customer Service Center in a subway station. Work Location: 33-00 Northern Blvd. Hours of Work Mar 12, 2024 · Access-A-Ride phone directory. New Dorp at Hylan Plaza (Ebbitts St at Hylan Blvd) 1st & 3rd Monday. Lost or stolen Reduced-Fare MetroCard. 7272 May 23, 2023 · WhatsApp – Customers can chat with NYC Transit via WhatsApp. Tuesday, February 7, 2023. ACCESS Customer Service & Reservations/Trip Request: 800. on weekends and holidays. View where SmarTrip products can be purchased. If you need or prefer in-person assistance, you can book a time to come to our New York City Transit Customer Service Center. The centers will be staffed by station agents 24 hours a day, seven days a week. the day before to confirm your ride. Foster systems thinking, customer focus, and continuous learning. 472 subway stations. See Metro-North Railroad timetables. 860-525-9181. Weekends as needed. Hampton, VA 23661; Transit Center hours; Review all Service Alerts; Service Delay/Cancellation Nov 22, 2023 · WhatsApp – Customers can chat with NYC Transit via WhatsApp. SW Lakewood, WA 98499-4431 Whitehall Street-South Ferry . The New York City Transit Customer Service Center is located in lower Manhattan, but we're here to help you via our web tools and over the phone at 511 as well. Transit Information Contact Center (410)-539-5000 Toll Free: 1-866-RIDE-MTA (1-866-743-3682) Customer Service Center (Bus Shop) - Tacoma Dome Station 505 E. While speaking with an OMNY customer service representative, you can access your OMNY account, hear your trips and charges, manage your travel cards, and more. to 4:30 p. com. View SmarTrip Terms and Conditions. 665 miles of track. MetroCard Vending Machine problem. Freedom Boulevard Provo, UT 84601 (801) 227-8923 Hours: Monday-Friday, 7 a. Get help with OMNY. 200 Everett, WA 98201. Martin Luther King Blvd. No associated email for this address: American Way Transit Center 3921 American Way Memphis, TN 38118 . Last date of posting: Open till filled. - 5 p. Provo Central Station - Lost and Found 701 S. 5,800 buses, which collectively traveled 152 million miles in 2023. Customer Service Centers are now open in the following stations: 34 St-Penn Station . If you need to speak to a live person, we are available during the critical hours when service is operating. New York, NY 10017. Phone: 425-257-7777 TTY: 711 Fax: 425-257-7770 Email the Department. Holiday Service Schedules Download the Staten Island Railway schedule. You can contact us by phone by calling 511. Authority: MABSTOA. Service is provided after 6:30 p. This service is available 24 hours per day, 365 days per year. Oct 5, 2020 · If you lost the item recently, there are other places you should check first. Mobility Direct, Any Time At All. Terms and Conditions. 700 W. -2 a. , New York, NY 10001 6:00AM - 11:00PM (Monday-Friday) 7:00AM - 11:00PM on Saturday 7:00AM - 11:00PM on Sunday. Riders can receive customer service support in their native language through the help of Google Translate. 414-937-3218 or 711 (TRS) Available M–F 8 a. Choose from below to be properly directed: Say "Schedules" for Schedules Information. Regardless of where you want to travel in Genesee County, Your Ride will get you there. (973) 275-5555 Operator assistance 8:30AM - 5PM daily, and automated information 24 hours/day. For those who prefer to contact the MTA by telephone, information is available by dialing 511. - 6 p. You can confirm or cancel your trip 24 hours a day, seven (7) days a week, either by speaking to an agent or by using the Mobility Direct IVR system at 410-764-8181. Jun 7, 2024 · File a claim online. Customer service. Contact MTA Customer Service at (810) 767-0100 for more details. for qualified workers. Call Center Hours: Monday to Friday: 7:00am - 7:00pm Saturday: 8:00am – 2:00pm in the chat. Visit this location for issues related to your MetroCard, for maps and schedules and travel information, or to request a delay verification. Business Hours: Daily: 6 AM - 10 PM. Y. ” “This is a wonderful and much-needed development for an incredibly busy and iconic transit hub like Flushing,” said Assembly Member Ron Kim. After an important announcement, callers will be guided to press “1” for Need help with SEPTA? Reach out to our friendly customer service team for assistance via phone, chat, social media, or in person. 0123 Hours of operation: May 4, 2021 · Union Station/Gateway Transit Customer Center – East Portal One Gateway Plaza LA, CA 90012 Monday – Friday: 6am-6:30pm Saturday and Sunday: 10am – 6pm photo booth available: Baldwin Hills Crenshaw Customer Center 3650 W. See hours, parking information, and timetables for Long Island Rail Road's Mineola station. ACCESS Pass Enrollment. 238 local bus routes, 20 Select Bus Service routes, and 75 express bus routes in the five boroughs. . Customer Service/MTA Northrup-Abrams Transportation Center 615 Harrison Street Flint, MI 48502 MTA Administration Building 1401 S. Daily: 6 AM - 10 PM. The Metropolitan Transportation Authority (MTA) today announced customers aged 65 and over can now enroll in the Reduced-Fare program and receive their new Reduced-Fare MetroCards on the same day at Customer Service Centers (CSCs) across New York City. Lost and Found. Transit Information Center Hours: Monday through Friday 6:30 a. TO APPLY: See Job Description and Application Instructions. m The station will be closed every day from 2 a. Call us at 877-789-6669 for questions about OMNY payments and transactions: Monday to Friday, 8 a. Other pickup options are available based on individual need. Sunday: Closed . Edmonton Transit Service Attention: Customer Concerns PO Box 2610, Stn. Are you an existing MTA customer?*. Say Something. 15 a year. William Hudson Transit Center 444 N Main St Memphis, TN 38105 . Our team is dedicated to answering your questions, taking your feedback, and resolving any issues that come up. com or call 1-800-333-8655. to 6:00 p. View the mobile sales vehicle schedule for Westchester. -4 p. Contact 810. Say “Fares” for Fare Information. You may plan a trip within you local service area, or you may travel to a different service area. -5 p. Submit Feedback to Us. We are the final home of items lost on New York City subway, buses, and the Staten Island Railroad. Applications accepted Monday - Friday 8:00 am - 5:00 pm. There is no charge associated with filing a Lost & Found claim with NYC Transit, MTA Long Island Rail Road or Metro-North Railroad. Learn more about and see contact information for MTA Police. Lost & Found. to 8 p. 161 St-Yankee Stadium . Customer Care is open Monday through Friday from 8:30 a. NexTrip: NexTrip provides automated, real-time information 24 hours a day for trips departing in the next 20 minutes and scheduled times thereafter. Division: New York City Transit Customer Service; Phone Number: 511; Business Hours: Daily: 6 AM - 10 PM; Staff is available through the automated phone system during business hours. -4:45 p. Two new locations – in the Annapolis and Waldorf MDOT MVA branches – are opening for expanded customer service. 00 Saturday, March 28, 2020 or Sunday, March 29, 2020 JOB DESCRIPTION Contact our Customer Service Center. For customers who are non-English speaking or have limited English proficiency, interpreter services are available free of charge. Dort Hwy. to 5:00 p. | Monday - Friday. After entering your identification number, you can select option 1 to change your password. Work-Related Service Hours Service is Due to construction, major service impacts at Five Points begin in July. Primary phone: 215-580-7800 MTA Business Service Center 333 W. Contact us by phone. $93,151 - $122,260 a year. Call volume is often high. This role is essential to provide continuity and optimal customer service to our internal business partners. ; Chat with us: Use the TrainTime app. If you are seeking delay verification for travel more than 180 days ago, please call our Customer Services team by dialing 511. We’re available to take your call daily from 10 a. (MaBSOTA operates in Manhattan and the Bronx; MTA Bus operates in the Bronx, Brooklyn and Queens) Job Number: 4129/4333 (June filing) Agency: MAB & MTB. Our plans start at $69. Certification hours are from 8:30 a. Customers who are deaf/hard of hearing can use their preferred relay service or the free 711 relay service. MTA NYC Transit Customer Service Center is located at 3 Stone St in New York, New York 10004. Customer Service & Sales Center. (This brief description does not include all of the duties of this position. In Person Hearings. GRT Operations Centre. 479. Please note, our Customer Service representatives will never ask you To change your default password, call the general Mobility number, 410-764-8181, and select the customer information option. Report a problem: Call 877-690-5114 or use our Customer Feedback form. Fordham Rd . It’s located at Aug 7, 2018 · Mobility All Access is available 24 hours per day. 612-373-3333. to 6 p. (Closed Transit Windsor customer service located at 300 Chatham Street West is open for customer support and sales. Make all your arrangements by calling Your Ride at (810) 767-5541. org. ( Midtown area) Grand Central - 42 St. – 3 p. June 17th-21st. Salt Lake City, UT 84119 (801) 287-4664 Hours: Monday-Friday, 7 a. 24/7 for self-help service. Customer Service. Fare Media Products and Services by Retail Channel. – 6 p. ) Transit fares are also available for purchase at a number of locations across Winnipeg. Baltimore, MD 21202-1614. 100 N. Closed Sundays and holidays. , Kitchener. For trip planning assistance and general SacRT Customer Service information please call: 916-321-BUSS (2877) In Person Hours: Monday through Friday: 8:30 a. MTA NYC Transit Customer Service Center can be contacted via phone at (718) 330-1234 for pricing, hours and directions. m. for special holiday hours (810) 767-0100. 6 days ago · Transit Customer Service Specialist II (TA): $52,027 - $63,868 (New Hire Rate: $45,238) 3 days ago · Our system includes: 6,553 subway cars, which collectively traveled 355. Print the Employee Recognition Form, fill it out and mail it to the address on the bottom of the form. 00 - $136,083. If you need help with something else, you can see more customer service numbers. Please do not include a credit card number, social security number, or other confidential data in this form. 125 St . Phone Number: 511. 511. Lifeline Program Enrollment and monthly pass sales. You can walk-in or make an appointment at our Customer Service Center. Congress Ave, Delray Beach, FL, 33445. Saturday and Sunday, 8 a. To file a TBTA Law Enforcement complaint, use this form. ; Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form. Call 877-337-2017 toll-free from area codes in the NY metro area and adjacent counties. Hours of Operation: 4 days ago · Bus Operator (MaBSTOA and MTA Bus) - Open Competitive. New York, NY 10004. MetroCard not returned from bus farebox/AutoGate. 0609 Application Deadline: Type of Test: December 24, 2019 Multiple-Choice Application Fee: Test Date: (subject to change) $68. 2311 outside of San Francisco. Customer Service Center: 1-888-MTA-PASS (1-888-682-7277) Outside United States: 1-207-871-7771; Road Conditions: 1-800-675-7453; Administration: 1-207-871-7771; Please send all correspondence to: Maine Turnpike Authority Attn: E-ZPass Customer Service Center PO Box 3858 Portland, ME 04104 Report a problem: Call 877-690-5114 or use our Customer Feedback form. Note that customer service will be closed for lunch from approximately 1:30 - 2:30 p. How Service Works Regional service trips originate at the MTA Customer Service Center at Harrison and Second Street in Downtown Flint. Contact. Visit the Metro-North Care program page for more information, including how to call. Customers with disabilities can also AboutMTA NYC Transit Customer Service Center. If you’ve lost something within the MTA system, visit the appropriate links on this page to inquire about your item. Customer Service (619) 557-4555 Monday-Friday: 8AM-5PM: PRONTO Support Center (619) 595-5636 See Something. Jun 11, 2024 · ACCESS Reservation Hours. Mobile sales vehicles also make stops in Westchester. Customer service hours of operation: Monday - Friday, 8:30 a. 336. Contact the San Francisco Customer Service Center by calling 311 within the city or 415. Atlantic Av-Barclays Ctr . Ste. Ticket office hours: Daily: 5:10 a. Out of region callers: 877-690-5116 ; International callers: 212-878-7000; Police Emergencies: 911; MTA Corporate Offices: 212-878-7000; Public Meeting Hotline: 212-878-7199 Feb 14, 2023 · The first-ever customer service centers in the subway system opened this past Tuesday, February 7, at the Coney Island-Stillwell Ave station, the Atlantic Av-Barclays Center station, and at 161 St-Yankee Stadium. Payment Plan Enrollment. 0100Join us and listen in to our weekly podcastOn The Road with the MTA is a weekly podcast from The Mass Transportation Authority in Flint Michigan. Everett Transit 3201 Smith Ave. Paul St. Connecticut customers should call 877-690-5114. Before scheduling an appointment, see the list of online resources below. Use our online form. m Chat with us: Use the TrainTime app. Email us for all other questions about OMNY. – 12 p. Ticket Vending Machines: 33 Customer Services: SFMTA Customer Service Center (MUNI), 11 South Van Ness, San Francisco, CA 94102. 168 St . Customer Service hours are 8 a. Community Service Enrollment. Department: Paratransit. Feb 7, 2023 · MTA unveils 1st customer service centers in New York City Transit system. We welcome your input and appreciate your ideas on how we can improve our service. - 7 p. Hampton Roads Transit Attn: Customer Service 3400 Victoria Blvd. Salt Lake City - Lost and Found NEW LOCATION 3600 S. Division: New York City Transit Customer Service. Note: Before visiting a transit agency office, call to verify hours of operation and payment options. Feb 29, 2024 · Title: Associate Transit Customer Service Specialist I and II – Paratransit. 1st & 3rd Monday. Division/Unit: Command Center. New hires are eligible to apply 30 days after their…. Flint, MI 48503 Hearing Impaired: Communication Access Center V/TTY: (810) 239-3112 Fax: (810) 239-1601 www. to 4:00 p. Houston, Texas 77002 713-739-6968: Fannin South E-ZPass Customer Service. Customer Service Counter Hours: Monday-Friday: 7 a. & 12:30 p. org The station will be closed every day from 2 a. Main, Edmonton, Alberta T5J 3R5 Phone 311 Outside Edmonton: 780-442-5311 Oct 5, 2020 · These facilities are located in Bel Air, Beltsville, Gaithersburg, Glen Burnie MDOT MVA branches. During those hours, all Long Island Rail Road service to Manhattan will go to Penn Station. Routes 21, 42, 49, 55, 186, 26, 899, 816 relocate beginning July 6 Our high-speed internet connections allow families to do what they need at the prices they can afford. , Monday - Friday, except holidays. You can file a lost and found claim online, 24 hours a day. 1225 R Street Sacramento, CA 95811 (Adjacent to the 13th Street Station) In-person hours: Monday through Friday: 8:30 a. Long Island Rail Road Whitehall Street-South Ferry . Reports To: Manager Paratransit Scheduling. Say “Mail and Ride” for Mail&Ride. The Customer Service Center will be staffed by station agents 24 hours a day, seven days a week, allowing transit to be more convenient and accessible for every customer. Coney Island-Stillwell Av . First date of posting: 2-28-2024. Source / Metropolitan Transportation Authority. Phone Main Phone: 360-786-1881 Outside of Thurston County:1-800-287-6348 TTY Grand Central Station Master’s Office: (212) 340-2583 - MTA Police: (212) 878-1000 Where fixed route service is available in the Flint area, Your Ride is reserved for persons who have mobility limitations. 701. 29—STATEN ISLAND, N. 414-344-6711 Please follow the prompts to connect with the specific department or person able to handle your inquiry. 24/7 automated hotline. No more waiting on-hold or missing customer service hours. 34th Street New York, NY 10001-2402 Phone: 646. Ticket office hours: Weekdays: 5:45 a. If you are in the NYC area, you can also contact the MTA by calling 511. ) SALARY The current minimum salary for Associate Transit Customer Service Specialist is $55,974 per annum. e-zpassny. To schedule after-hours service, 7 days a week, call 24 hours in advance or request subscription service through Your Ride at (810 This service provides verification of delays to trips using our subways and buses, for delays longer than 10 minutes that occurred within the last 180 days. Full-time. See hours, parking information, and Metropolitan Transportation Authority. Agency: Metropolitan Transportation Authority. E-mail us at tellus@intercitytransit. NJ TRANSIT Information. Customer Service - call or text Location and Hours Contact Information; Downtown Transit Center 1900 Main St. gw gq jo qz ny iz lg ju qm ym